Solutions
Customer Solutions Engineer
Help customers adopt technical solutions by bridging requirements, implementation, testing, and operational use.
Oklahoma City, OK / Customer SitesFull-timeMid-SeniorU.S. Citizen / TS capable
Impact
- Make sure delivered systems solve the real problem.
- Support users through configuration, integration, training, and feedback.
- Turn field learning into better product and engineering priorities.
What you'll do
- Work with customers to understand needs, constraints, data, and workflows.
- Configure, test, demo, and support product capabilities.
- Write requirements, issue reports, implementation notes, and adoption plans.
- Coordinate with engineering and product teams to resolve customer needs.
What we're looking for
- 4+ years of solutions engineering, systems engineering, implementation, or technical customer work.
- Ability to discuss technical details with engineers and operational needs with users.
- Strong troubleshooting, communication, and ownership skills.
- U.S. Citizenship is required.
- Must be capable of obtaining and maintaining a Top Secret security clearance.
- Comfort working with ambiguous mission, data, and engineering problems.
- Strong written communication and ability to explain technical decisions to technical and non-technical teams.
Preferred experience
- AWS experience is a plus, especially secure cloud, GovCloud, serverless, data, or AI services.
- AI, machine learning, LLM, agentic workflow, or decision intelligence experience is a plus.
- Experience in defense, government, manufacturing, aerospace, logistics, or other mission-critical environments is a plus.
Hiring note
Anautics evaluates candidates based on role-relevant skills, judgment, ownership, and ability to work in high-trust environments. AWS and AI experience are strong pluses across this hiring plan.